Frequently Asked Questions

Lewes Bus provides a twice daily shuttle service between Lewes, DE and Philadelphia International Airport (PHL). We drop off at the Lewes Transit Center (17616 Coastal Hwy) In Lewes. 

From there, it's just a short DART bus or rideshare to Dewey & Rehoboth. 

If you're interested in other stops, please fill out our interest form!

• Lewes to PHL: 6 AM & 2 PM (EST) 
• PHL to Lewes: 9 AM & 5 PM (EST) 

We will notify all passengers via text/email if there's a disruption to the service that day due to weather, etc. 

The trip between Lewes and Philadelphia International Airport typically takes 1 hour and 45 minutes - 2 hours, depending on traffic conditions.

Our Lewes pickup and drop-off point is the Lewes Transit Center located at 17616 Coastal Hwy, Lewes, DE 19958.

• PHL Drop-off: We provide direct curbside dropoff at your specific terminal.
• PHL Pickup: We pick up from Zone 6 at your arrival terminal. After collecting your luggage, follow signs to Ground Transportation/Zone 6. Look for our bright blue van with the "LEWES BUS" logo.

• Morning flights (9:00 AM - 4:00 PM): Take the 6 AM shuttle departing from the Lewes Transit Center to PHL. 
• Evening flights: Take the 2 PM shuttle departing from the Lewes Transit Center to PHL. 

Free parking is available at the Transit Center. Parking is managed by DART First State.
For official parking guidelines, visit DART's Park & Ride Lots Info Page.

Yes! If you’re traveling by train on Amtrak’s Northeast Corridor (from NYC, DC, or beyond), you can easily reach us.

Simply take Amtrak to Philadelphia’s 30th Street Station, then hop on the SEPTA Airport Line to PHL Airport. It runs about every 30 minutes, takes roughly 25 minutes, and drops you off right at every major PHL terminal.

When booking select Terminal A as your pick up terminal and we'll pick you up at Terminal A's Zone 6 area. 

View full PHL pickup info with pictures here. 

We drop off at the Lewes Transit Center, where you can catch frequent DART buses or rideshares straight to Dewey & Rehoboth — just 15-20 minutes away.

• Cancellations more than 48 hours before departure: Full refund
• Cancellations 24-48 hours before departure: 50% refund or full credit to use within 1 year. 
• Cancellations less than 24 hours before departure: No refund but you can receive a full credit to use within 1 year. 
  
  To cancel or modify your reservation, please call (302) 470-6784 or email [email protected].

Each direction is a separate booking. After you reserve your first leg, we’ll link you to book the return.

Prefer to book now? 

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Yes! You can update your booking through your account up until the day before your scheduled departure, pending availability.

Need to make a same-day change? We will do our best to accommodate changes up to 1 hour before departure—just give us a call at (302) 470-6784 or email [email protected]—pending availability.

•  Reservations can be made up to 6 months in advance.
• Online bookings close 24 hours prior to departure time. Please call (302) 470-6784 to book within 24 hours of departure. 

We accept all major debit and credit cards for online bookings. Phone bookings can be paid with a debit or credit card as well.
At this time we do not accept cash payments.

Our flat pricing structure includes:

• $65 one-way from Lewes to PHL (or PHL to Lewes)
• $130 round-trip
• $55 per person one-way for groups of 3 or more passengers booking together. Discount is auto applied at checkout. 

• Yes— we offer 10% off  for US military veterans.
• Groups of 3 or more passengers booking together recieve a discounted one-way rate at $55 each.
• Discounts are auto-applied at checkout. 

Each passenger may bring:

• One standard suitcase (up to 50 lbs)
• One personal item (up to 25 lbs) (backpack, purse, laptop bag, etc.)
  
  Additional luggage beyond the standard allowance is subject to a $20 per-item surcharge and must be approved in advance by contacting us at (302) 470-6784.
   

Yes, but space is limited. Contact us at [email protected] or call (302) 470-6784  48+ hours in advance to check.

Service animals are always welcome aboard our shuttles at no additional cost.

For other pets:
• Small dogs (under 20 lbs) can travel on a lap for a $25 fee
• Larger dogs must travel in a secure crate and require purchase of a separate fare
• Cats must travel in enclosed carriers ($25 per cat, maximum of two)  

Please inform us at least 48 hours in advance when booking if you'll be traveling with a pet. Pet travel is subject to space availability.

Yes, complimentary Wi-Fi is available  to keep you connected during your journey.

A trip on Lewes Bus includes:

• Complimentary Wi-Fi
• A/C Climate control
• Comfortable Seats
• Plenty of luggage space
• Friendly, trained drivers

No - Lewes Bus does not have onboard restrooms. We recommend using the bathroom in advance!

Children of all ages require their own seat and standard ticket. We do not provide car seats or booster seats, so please bring your own if needed for younger children. Our seats have standard 3-point seatbelts and should accomodate most car seats.

Lewes Bus ensures passenger safety by regularly sanitizing vehicles, conducting driver health checks, and following all local and federal transportation guidelines.

Our shuttles depart at the scheduled times to ensure reliability for all passengers.

If you miss your shuttle due to a significant flight delay, contact us as soon as possible at (302) 470-6784 to discuss options. If you provide your flight number when booking that will help up better coordinate in case of delays. 

• If you miss your scheduled shuttle without prior notification (no-show), the entire fare is forfeited with no credit issued.
• If you know you'll miss your shuttle, please contact us as soon as possible at (302) 470-6784 to discuss options.

In case of severe weather conditions that make travel unsafe, we may modify or cancel scheduled departures. We will notify all affected passengers as soon as possible and offer rebooking or refund options as appropriate.

We're a new local Sussex County small business, launched June 2025. Our company was founded based on the need for reliable, affordable airport transportation in the region.

We're committed to reducing the environmental impact of airport transportation. By providing shared shuttle service on a 12 seater van, we help reduce the number of individual cars making the trip to the airport. Our future plans include transitioning to electric vehicles as part of our environmental commitment.

We welcome your feedback! As a new local business we are constantly looking to improve and find ways to better serve the community.

Please fill out our Contact Form (Feedback as subject line) and we'll receive and respond to your feedback. You're also welcome to call us at (302) 470-6784. 

Your input helps us continually improve our service.

• Phone: (302) 470-6784
• Email: [email protected]
• Contact form: Available on our website
• Standard business hours: Monday–Sunday, 6:00 AM – 7:00 PM.

We operate daily starting at 6:00 AM, and you're always welcome to reach out about existing bookings. We’ll do our best to respond as quickly as possible, even outside of business hours.